Goldport Beauty
Where Beautiful Skin Is A Dream Come True
Frequently Asked Questions buy now
1. What makes your camellia oil better than others?
Our 100% pure, certified organic therapeutic grade camellia oil is produced in an ISO-9001 certified manufacturing plant with highly educated technical professionals and state-of-the-art equipment which preserves the stabilization and consistency of the chemical compositions of the camellia oil. Its texture is especially silky and velvety - that's why we named it "Silkia" and our tagline "The real answer for smooth and silky skin". It's neither too light, as in the ultra refined camellia oil, nor greasy, as in the unfiltered or little filtered camellia oil. Our camellia oil is very moisturizing and can be absorbed quickly into your skin within minutes. It leaves your skin soft and velvety without any greasy feels. It will also give your skin a healthy glow.
2. What are its ingredients?
The active ingredient is Oleic acid. 90% of the oil is composed of the Triglyceride of Oleic and Linoleic acid, of which Oleic acid accounts for over 82%. These acids are difficult to oxidize. The other ingredients include Polyphenol, vitamins A, B, C & E, and minerals. Our camellia oil has a shelf life of 1.5 years. To maintain its shelf life, keep the bottle in the box that comes with it and store in a dim place away from direct light.
3. Is camellia oil an Essential Oil?
No, camellia oil is not an Essential Oil. It's a Carrier Oil which is a vegetable or base oil. Essential Oils are distilled plant extracts/essences that deliver the essence of the plant's aroma. They're used for aromatherapy to enhance physical or mental well being. A large quantity of plants are required to produce the oil, e.g. 2000kg of rose petals to make 1kg of rose oil. Essential Oils are very concentrated and must be diluted with a Carrier Oil for direct application on the skin. They are sensitive to ultra violet light and so must be packaged in a dark amber or cobalt glass bottle. Essential Oils are often lumped together with Perfume Oils or Fragrant Oils which are adulterated with added ingredients or synthetic. These oils have minimal active ingredients and do not have the therapeutic properties of natural, pure Essential Oils.

Examples of Essential Oils are bergamot, geranium, grapefruit, jasmine, lavender, lemon, lemongrass, orange, peppermint, rosemary, sage, sandalwood, ylang ylang. Carrier Oils have excellent nourishing and therapeutic properties of their own. Examples of Carrier Oils besides camellia are emu, evening primrose, grapeseed, hazelnut, jojoba, rosehip, sweet almond, wheatgerm.

4. How does camellia oil compare with other natural oils?
Camellia oil is the least oxidized and the most penetrative of all natural oils. It's the closest to our skin's natural sebum, more so than, for example, jojoba oil. It has more powerful anti-aging properties and absorbs faster and better than almost all other oils, e.g. olive, jojoba, rose hips, emu or shea butter oil.
5. Can I use your camellia oil with other skin care products like a facial cream?
You can use our oil alone or together with another skin care product. Camellia oil is an excellent transdermal carrier of bioactive compounds, meaning it will transport the ingredients of other skin care products deeper through multiple layers of your skin to the Dermis which may not otherwise be possible. This greatly enhances the effectiveness of other skin care products you may use.

Apply camellia oil and other skin care products in the following order:
1. Cleanser
2. Serum (if applicable)
3. Camellia oil
4. Facial cream
5. Sunscreen

6. Can I wear make-up over your product?
Definitely. Our product is an excellent make-up base. It makes your foundation glide onto your face very smoothly. It can also make your make-up last longer and prevent it from settling into any facial lines.

You can also use our product for removing make-up. Simply follow with a regular cleanser.

7. Is it safe to use your product during pregnancy?

Yes, you can use our product with complete safety during pregnancy. Use it for your face, hair and also belly for preventing or reducing stretch marks.

8. I'm 20 years old. Am I too young to use your product?

Absolutely not. Our product is suitable for any ages. In fact, the younger you start using it, the better. As the saying goes, prevention is better than cure. The oil will keep your skin supple and smooth for a long time to go. It will keep any possible lines at bay.

9. How long does it take to see results?

Your skin will feel soft and smooth almost immediately to a few a days. For small wrinkles, it usually takes 3 to 4 months. It will take longer for deep set wrinkles.

10. I have oily skin. Can I use it? Can it reduce acne scars?

Yes. But do not apply the oil over any active pimples. Use it after the pimples are gone. The oil can reduce acne scars, because it is an excellent skin cell regenerator and healing agent. For moderately deep pitted scars, it could take several months to see a significant reduction and upto a year for very deep pitted ones. To achieve the best results, it's important to use it consistently, i.e. every morning and night over a period of months.

11. Will it cause allergy or breakouts? Will it clog pores?

Camellia oil is one of the most gentle skin care products free from any chemicals. It's a very benign oil that soothes rather than irritates. It usually won't cause any allergy even to people with very sensitive skin. Breakouts are extremely rare. It's non-comedogenic (non pore clogging). It will minimize pores (some other oils may actually make your pores stand out).

12. What is microdermabrasion?

Microdermabrasion is a non-invasive skin rejuvenation technique that safely removes the top layers of dead skin cells to stimulate the production of collagen and fresh, healthy cells. It's a simple and effective alternative to expensive chemical or laser procedures. It's ideal for the treatment of fine lines, mild acne scarring, dull skin, oily skin, uneven skin texture, age spots, mild pigment irregularities or hyperpigmentation due to sun damage, enlarged pores, clogged pores, blemishes/red/brown marks, white heads and black heads.

13. How is EpidermxII™ different from Epidermx™?

You may read about the difference in detail on the EpidermxII™ product page. Since 2000, there have been many scientific advances; it was time to incorporate those advances into Epidermx™. Even Epidermx™ deserves a face lift! EpidermxII™ took 6 months to develop. A group of die hard Epidermx™ fans (including those with acne, rosacea, scars and psoriasis), physicians, and family put the new formulation thru rigorous critiques. 100% of our testers agree that EpidermxII™ is far superior in performance. Most of them were able to get the same amount of usage from the new 1oz (30ml) jar; it is concentrated and a little goes a long way.

EpidermxII™ is the first hydrophilic balanced manual microdermabrasion cream! Along with beautiful new packaging in a tempered glass container to prevent contamination from plastic residues, you will notice that it feels grittier, has a silky glide and a soft tropical scent. The new formulation is basically the same; we added organic ingredients, removed excess preservatives to only what is required as the minimum global standard, and made some scientific upgrades. NaturDerm™ is the first company in the world to use mini-microdermabrasion as a tool for skin health. Old manual microdermabrasion creams now pale in comparison and feel thick and pasty. No more lengthy manual massages, just a little scrub every night for 10-20 seconds, one bead of Chrysalyx™, and for those who want to effect repetitive facial contractions, one bead of Naturdermx™ and you are done! No messy, tired fingers, no contraptions or machines, no toners - less than 2 minutes twice a day - You have the most sophisticated anti-aging skin care regimen in the world! The best part of it all is you'll save money! Using our system replaces 11 products! The best yet - they are all silicone-free, your skin will be able to brethe for maybe the first time in years!

14. How do I use EpidermxII™?

There is a cumulative effect that occurs with regular usage. EpidermxII™ is most effective if used nightly as a scrub for 10-20 seconds.

Wash your face and rinse. While skin is still moist , take a small amount of EpidermxII™ and gently massage the face in a circular motion - as if you were re-washing your face, rinse, pat dry. Do this as part of your nightly routine, perhaps one night 10 seconds, the next 15 seconds. Keep it simple. If you have areas where you tend to break out, or have fine lines or pigment changes, you may want to work those areas longer. People with severe scarring and stretch marks do this twice a day. It is no longer necessary to do a lengthy microdermabrasion treatment. If you are attached to them, you may. You will notice the debris will now be crystals and dead skin - we know we looked under the microscope! You won't have the heavy debris from old pasty unbalanced microdermabrasion creams - most of their debris is from plant waxes in the product. Microdermabrasion occurs when the crystals scrape off dead skin cells; you no longer need to do a treatment for this to occur. We cannot emphasize enough that the magic of this product is seen with daily use!

The old microdermabrasion "treatment":

Wash your face and rinse. While your skin is still moist take about a 1/4 inch (about a third of what you may have used with Epidermx™), size amount of product (if you are International about 0.5 cm) and gently massage into your face in a circular motion. As you massage, in about a minute and a half, you will notice the cream base will become absorbed into the skin. (Just one of the many reasons why you want to use a product with good ingredients!) This is a strange stage where the crystals seem to be "sitting" on top of the skin. KEEP MASSAGING!! It will feel odd. Within about a minute you should notice a clumping. This is actually your dead skin cells magnetized to the product. If you were to gently go back and forth with your hand at this point it would fall off into the skin like eraser shavings. Microdermabrasion occurs when the crystals scrape off dead skin cells; you no longer need to do a treatment for this to occur.

15. I can't seem to get the product to "clump" together?

Microdermabrasion occurs when the crystals scrape off dead skin cells; you no longer need to do a treatment for this to occur. If you still wish to continue, there may be several factors at play here.

1) You may have a heavy build-up on the surface of your skin from makeup, or other products you put on your skin that have a waxy base, or silicones in them. It may take several treatments for the product to work its way thru the build-up.

2) You may be massaging too much product, or not enough product, into your skin. Remember, at some point the cream base must become absorbed for the microdermabrasion process to occur.

3) You may be adding too much water to your fingertips or face. At some point the cream base must become absorbed, if you continue to add moisture this will not occur.

16. I have very large pores and heavy scarring - how can I get the best results?

First of all, realize that you know your skin. Secondly, EpidermxII™ has a natural drying effect on its own due to the astringest properties of the crystals. If you notice your skin becoming too dry - you are over-doing it! Cut back on your usage. Some people with heavy scarring find they do best using the product as a scrub in the morning and evening. This is not an overnight fix. Be patient. If you are consistent in your routine, you will see results! We receive hundreds of testimonials from people with scarring so severe they were embarrassed to go outside,people with scars from cancer treatments, people with scars from acne, stretch marks - just about everything. Realize that not every product works for everyone. This product has helped thousands of people; we believe you will see results as well.

17. I have pigment problems will this help?

Recognize that most hyper-pigmentation problems contain an element of hormonal issues - for men as well. EpidermxII™ removes the surface layers of skin. This is why there is an improvement with hyperpigmentation and microdermabrasion. The hormonal element is increased with sun exposure. You may see results, go out in the sun and see an increase in the pigment and think the product isn't working. The real issue is the product is working - you are just creating more pigment changes by the sun exposure. Scarring of the deeper dermal layers cannot be removed from microdermabrasion.

18. I have acne, how should I use EpidermxII™?

EpidermxII™ contains ingredients that have a sanitizing effect on the skin. We want the ingredients in the product to remain on the skin. It also removes dead skin cells and debris that clogs pores. You will find the best results when you use it at least once a day. Remember that acne has many facets to it. One of which is hormonal. Don't be discouraged if you get great results and then all of a sudden you are breaking out. It may be completely unrelated to the EpidermxIITM.

19. I have blackheads, will EpidermxII™ help?

EpidermxII™ removes the surface layers of skin. Often times people will be surprised as their blackheads seem to come to the surface and "pop" out as the layers of skin are removed. It also helps to prevent blackheads as it removes the debris that helps to cause them.

20. I have Rosacea, and have heard that it has helped many people.

According to Dermatologist, Charles Merwin MD, Rosacea is thought to be caused by Demodex Folliculorum. This is a mite that lives in the sebaceous glands of the skin. Everyone has this mite. For some reason, people with Rosacea have an over-abundance of them. Their excretions irritate, and infect the area leading to the stages of Rosacea. This is why many Dermatologists treat Rosacea with Sulfa creams and preparations. The effects of Epidermx™ and EpidermxII™ on people with Rosacea and other skin disorders was a surprise. EpidermxIITM contains many ingredients that have a sanitizing effect on the skin. Some people with Rosacea have dry sensitive skin; others heavy oily skin. For those who can tolerate the dryness, Tea Tree Zing™ or The Wonder from Down Under™ (Blue Cypress - less drying more anti-inflammatant) used with the Epidermx™ as a daily scrub works great. For those who have dry skin we recommend the Triple Lavender Face Foam™, or the Cucumber Rescue Face Foam Bar™ with a light daily scrub. You may only be able to tolerate a treatment once a week. Chrysalyx™ in particular is an outstanding product for you.

21. I have Stretch Marks, have people had results with EpidermxII™?

Have you seen our stretch mark before and after? Over the last 5 years, we have had many success stories with stretch marks. People tell us that the stretch marks seem to fade into the outside skin tone. They basically massage a treatment into the stretch mark daily.

22. It seems like some of my pores are shrinking and some are getting larger!

It's because you were massaging some areas more thoroughly than others. You just have to slow down and pay attention to how long you are working each area.

23. I use Retin-A or Differin, can I use EpidermxII™?

We recommend that you always consult with your physician. If you are going to use Retin-AŽ make sure you use it at the opposite time of the day as the EpidermxII™. We have many people who use the two successfully in combination.

24. I have many allergies or sensitive skin, can I use EpidermxII™?

The only adverse reactions we have had over the last 5 years have been people who have been allergic to corundum crystal. The NaturDerm™ product line was developed for people with sensitive skin. It is one of the purest product lines available, and even rarer are the silicone-free products. If you have allergies to known ingredients in our product line, we do not recommend you consult with your health care professional and do use the product.

25. Can I use EpidermxII™ at the same time as glycolic acid products?

We recommend that you always consult with your physician. We recommend that you use EpidermxII™ at the opposite time of the day and we do not recommend you use acid based products after using EpidermxII™.

26. What kind of results can I expect?

If you use EpidermxII™ daily and 2-3 times a week as a treatment, you will go thru about a jar every 4-5 weeks. Each time you use EpidermxII™ you will notice something different. First you should notice a difference in the tone, texture and clarity of the skin. Using it nightly, after the first week you should see the beginning of a firmness. Over 4-6 months many begin to see actual lifting and the minimizing of surface lines. For acne and oily skin you will notice the decrease in oil very quickly.

27. There are a lot of microdermabrasion creams on the market, how is EpidermxII™ different?

In 2000, when Epidermx™ began development, we predicted that there would not be any company producing skin care products that would not have a microdermabrasion product in their product line. That is how effective these products are on the skin. Epidermx™ was the first natural based manual microdermabrasion cream. Many companies have copied our ingredient list. Try them - they pale in comparison. Noone can ever copy a product. Why? You don't know where someone is getting there ingredients from, and the method of production. NaturDerm™ is one of very few silicone-free product lines in the world, and the only hydrophilic balanced. It is more expensive, and it is one of the unique features of our products. The second factor is the Corundum Crystal itself, most of the Corundum on the market is actually a synthetic lab production from Cauxite and is far too soft to impact the skin. The third - most of them use cheap ingredients - many that clog the skin. You'll see the difference in the performance. When you use microdermabrasion cream you are removing the surface layers of skin and depositing the ingredients in the product down deep into the skin. You really can have a profound effect on your skin! Companies copy our products all of the time. A product can have the same ingredient list - it will not be the same product, nor will it perform the same. If you find products with like ingredients - test them - you'll find this to be true. So please be aware, only we have the original EpidermxII™. Only EpidermxII™ performs like EpidermxII™. Try a few brands, we encourage you to do so. We know you'll be back to see us again! Nothing still smells as good, nothing still works as well!

28. What is the shelf life of Bel Mondo masks?

All mask types have a 3-year shelf life. The date of expiry is printed at the top left on the back of the mask's foil packet.

29. The mask comes with fold-out fabric for the eyes. How is that used?

Apply the mask first, and adjust so that it fits perfectly to face shape. When satisfied with mask positioning, simply fold the eye flaps under the mask to permit vision.

30. Can the ingredients that remain at the bottom of the mask's foil packet be used?

Absolutely! Those ingredients constitute an amazing moisturizing serum, great for application between mask uses.

31. Is cleansing required after application?

No. After mask removal, gently massage ingredients that remain into skin – adding to overall glow.

32. How will skin feel after application?

After 20 minutes of application, skin feels hydrated and cool, smoother and softer to the touch.

33. How often and when should Bel Mondo masks be used?

Once or twice per week, depending on mask type. Masks can be used any time but they are ideal at end of day, to restore moisture and aid with skin rejuvenation.

34. What skin types will benefit from Bel Mondo facial masks?

Bel Mondo bio cellulose masks are safe and effective for all skin types. Dry skin will benefit significantly from the intense hydration provided by our mask fabric.

35. When is a Bel Mondo facial mask a better choice than a clay-based or gel mask?

Most clay-based and gel masks come with trade-offs. They typically address a single function (like absorbing oil). They also can be quite messy and time consuming to use. Bel Mondo facial masks deliver multiple skin care benefits, are easy to use, and are ultra-convenient.

36. How else is Bio Cellulose used?

Because of its superfine dimensions and hydrophilic ("water loving) nature, bio cellulose is well suited for a range of biomedical applications. For example, it has been successfully used as artificial skin for burn treatments and as an occlusive dressing for chronic wounds such as diabetic ulcers. Today, organic chemists continue to explore and refine its use for molding into artificial blood vessels used in microsurgery.

Bio cellulose has long been used in the paper manufacturing industry to enhance paper strength and to create electronic displays, in the electronics industry in acoustic diaphragms for audio speakers, and in the pharmaceutical industry as filtration membranes.

37. Why are facial masks made from Bio Cellulose superior for skin care?

Because of their distinct physical properties, bio cellulose masks offer multiple advantages. First, they have a fluid-holding capacity of up to 100 times their dry weight, so they can be infused with ingredients and remain moist throughout use. Second, they fit like a second skin -- maintaining tight dermal contact. The snug fit causes skin temperature to rise, opening pores and allowing beneficial skin care ingredients to be transferred deep into the epidermis.

38. How is Bio Cellulose Produced?

The laboratory production cycle – which includes fermentation tanks and bio reactors – has multiple, critical stages that cannot be shortchanged or rushed. It takes approximately 10 days from the time the initial microbial culture is developed and fermented until bio cellulose "film" is harvested for mask formation. This amazing bio material is well worth the wait!

39. What is Bio Cellulose?

Bio cellulose is a natural nanofiber, just 20 nm in diameter. The bio cellulose fabric used in Bel Mondo masks is derived from cultured bacteria.

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